Generation Z’s Relationship to Mental Health and Wellbeing: Why EAP is Key in the Workplace

12. 2. 2025

In recent years, mental health and wellbeing have become key topics not only in personal life, but also in the workplace. In particular, Generation Z, i.e. people born between 1997 and 2012, perceive these topics as essential and refuse to ignore them. Compared to previous generations, young people have a more open attitude towards mental health, talk about it without shame and actively seek support. This shift in thinking has a significant impact on the job market and corporate culture. One of the key tools for employers to support their young employees is the Employee Assistance Program (EAP).

How does Generation Z perceive mental health?

Generation Z grew up in an environment of digital revolution, social networks and constant information overload. This fact brings not only the advantages of quick access to information and a broader perspective, but also increased stress levels and pressure to be constantly available. According to various studies, Generation Z has higher levels of anxiety and depression compared to previous generations. There are several reasons for this:

Social media and digital comparison – Constant presence on social media can lead to excessive comparisons with others and subsequent frustration with one’s own shortcomings.
Uncertainty about the future – The economic situation, changes in the job market and the climate crisis are making young people feel less certain about their future.
Emphasis on authenticity and meaning – Generation Z is based on authenticity and values, which means they reject toxic work environments and seek work that gives them meaning.

What does Generation Z expect from their employers?

Traditional approaches to employees are no longer working. Generation Z wants to see their employer take care of their mental health and support them not only in their professional but also in their personal development. Key expectations include:

Flexibility – Remote work, flexible working hours and work-life balance are key factors.
Mental health support – Employers who actively invest in the wellbeing of their employees are more likely to retain Gen Z talent.
Open communication – Young people expect their managers to be open about mental health issues and not stigmatise them.
Personal development opportunities – Gen Z places great emphasis on self-education and career growth.

How can an EAP help?

An Employee Assistance Program (EAP) is a service that provides employees with anonymous support to help them with personal and work-related issues. The program may include counselling, financial advice, legal advice or support in dealing with stressful situations. For Gen Z, an EAP can have key benefits:

Easy access to professional help – Anonymity and the availability of online counselling can reduce the barrier to seeking help.
Burnout prevention – Wellbeing support helps prevent overload and stress.
Increased satisfaction and loyalty – Employees who feel cared for by their employer are happier and less likely to leave.
Improved company culture – Open support for mental health creates a healthy work environment.

Why is now the right time?

The pressure on employers to actively support the wellbeing of their employees is constantly growing. Generation Z is not afraid to openly talk about what they need, and if they don’t find it in the company, they will simply leave elsewhere. Companies that invest in programs like EAP not only support the health of their employees, but also increase their attractiveness in the job market.

A healthy and satisfied employee is more productive, more creative and more loyal. Generation Z brings a new dynamic to the work environment, and employers who adapt to their needs will have a competitive advantage in the future. An EAP can be the first step to creating an environment where employees feel not only respected but also supported in all aspects of their lives.

Back to the list of articles